Programming / Technology Support

Technology is transforming the way leaders and organizations do business. However, this rapid adoption of new technologies demands significant cultural change and challenges traditional business models.  Our consultants go through rigorous training and certification and participate in a mentor program before they ever work on an Infor project. We are focused on understanding and early adoption of emerging technologies from Infor, such as the Xi platform, IBI, and Ming.le 12.  With our extensive knowledge of Infor core tools, we can provide development and technical services to support your needs.


We work closely with your team to ensure you have the right resources you need to deploy Infor applications both On Premise and in the Cloud.  Our technical staff has a strong functional understanding and is experienced with the data migration, implementation, and acquisition requirements needed to deploy Infor applications


• Implementations

• Upgrades

• Data Migration and Security

• Process Flow

• Dashboards

• Interface Design

• System Integration

• Data Conversion

• Smart Office

• Cobol Programming

• Cloud Migration

• Landmark System Foundation (LSF)

• Design Studio

• Add-Ins for Microsoft Office


• Infor Process Automation (IPA)

• Infor Business Warehouse

• Mashup Designer

• Microfocus Runtime and Compiler

• Infor Mobile



Our consultants are also proficient with third-party tools:

• Enterprise Performance Management

• Crystal Reporting

• Smart Notifications

• Design Studio

"Our hospital recently completed a major upgrade from an AIX, Oracle, Lawson LSF9 Environment to a Windows, SQL, Infor10 Environment.  We have always worked with Lawson technical consultants, but because of our time frame, we needed to look outside of Lawson, which created concerns for us.


In no time at all, Keith Haggard a Bails & Associates technical resource, alleviated those concerns.  He was easy going, personable to work with, and his technical skills were among the best I have seen.  They covered a wide umbrella of Infor and Lawson products.  He resolved most of the problems that we ran in to on his own.  When necessary, he had a good network of resources to reach out to, which alleviated my concerns. 


Keith displayed diligence and honesty in his work, most evident when we encountered problems. 

We were thankful to have Keith as our technical consultant and would request working with him on any future upgrades."


Bonnie A.

System Engineer, Healthcare

Choices, Choices

New Infor Technology currently offers choices when upgrading;

  • In the Cloud

  • On Premise

  • Combination of the two

The Cloud offers benefits such as lower total cost and the convenience of maintenance, support and upgrades. Or stay on-premise and still benefit from the benefits of new functionality while minimizing customizations and perhaps even taking advantage of applications that complement your existing system. 

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