Welcome to Bails & Associates
Bails & Associates, an Infor Alliance, and Service Partner, provides seasoned, certified service consultants with a multitude of talents, abilities, and experience across diverse industries. Our resources are trained, mentored and vetted; making them well qualified to meet all client needs. This experience goes a long way in providing a smooth and seamless transition from existing systems, while at the same time enhancing business operations.
Our service personnel provide support to project teams with training, product expertise, product planning, programming, system administration, organizational change management and a range of other services. They work with and become a part of your team, ensuring things get done right the first time and delivering results on time and under budget even in the most challenging situations.
Another key element of our philosophy focuses on relationships. We believe that just because the project ends, our commitment to you does not. Using the proven Infor Deployment Methodology, we customize our approach to accommodate the needs, culture, and infrastructure of your organization. Our Project Managers will help your firm face the realities of projects providing issue resolution, risk mitigation, and budget adherence.
We know that the transfer of knowledge is crucial to your long term satisfaction with the software. By encouraging an open communication style and engaging with your current staff, a primary focus of our consultants is to assist the client during implementation, while simultaneously training in-house resources to take over product maintenance once the project is complete.